For parents

Find a nanny you can
trust, in minutes.

Verified caregivers, real-time booking, secure payments — and the peace of mind that comes from real reviews by real families.

Parent and child smiling together
How it works

Five steps to peace of mind.

From sign-up to a confirmed booking — designed to be the simplest part of your week.

  1. 01

    Sign up

    Create your free NannyNow account in under a minute.

  2. 02

    Add your family

    Tell us about your children so we can match the right care.

  3. 03

    Browse nannies

    Filter by area, hourly rate and availability.

  4. 04

    Chat & book

    Secure in-app messaging — no numbers shared.

  5. 05

    Review

    Help other families with an honest, real review.

Safety & vetting

The checklist your family deserves.

Every claim we make is backed by something we actually do — inside the app, before any booking happens.

Government ID verification

Every nanny submits a valid South African ID, verified before they're listed.

Background checks

We run criminal background checks on every active nanny.

Address verification

We confirm where your nanny lives — no anonymous profiles.

In-app messaging only

No phone numbers exchanged. All communication stays inside the app.

Secure in-app payments

Money is held by NannyNow, with full dispute protection.

Reviews from real bookings

Only families who completed a booking can leave a review.

POPIA-compliant privacy

Your data stays yours. We follow South African data-protection law.

24/7 in-app support

Real humans on the NannyNow team when you need help.

In the app

Everything your family needs.

Search smartly

Find nannies by location, hourly rate or availability.

Save favourites

Re-book the nannies your family loves with a single tap.

Manage children

Keep each child's needs, allergies and notes in one place.

Track bookings

See upcoming, past and pending bookings at a glance.

Leave reviews

Help other families and strengthen the community.

Raise disputes

Got a problem? Open a dispute in-app and we'll help.

Transparent pricing

No subscription. No surprises.

You pay the nanny's hourly rate plus a small platform fee — that's it. Every cost is shown clearly before you confirm.

Nanny's hourly rate, agreed upfront

Small platform fee, shown before booking

Secure in-app payment — no cash exchanged

Full refund/dispute protection

Loved by families

What parents are saying.

"I trust NannyNow with my twins. The verification process gave us total peace of mind."
Priya R. Parent · Pretoria
"Booked a sitter for date night in 10 minutes. She was wonderful — we've already re-booked twice."
Sipho M. Parent · Joburg
"The reviews are real and messaging stays in-app. Finally a platform that takes safety seriously."
Anna W. Parent · Cape Town
Parent FAQs

Good questions, clear answers.

Are nannies really background-checked?

Yes. Every nanny on NannyNow submits a valid South African ID and undergoes a criminal background check before they can accept any booking.

How do payments work?

You pay the nanny's hourly rate plus a small platform fee. Payment is handled securely inside the app — no cash, no awkward conversations.

What if I need to cancel?

You can cancel inside the app. Free cancellation rules depend on how close to the booking you cancel — they're clearly shown before you confirm.

What if something goes wrong?

Open a dispute inside the app. The NannyNow team mediates, and payments are held until the dispute is resolved.

Is my information safe?

Yes. We follow South Africa's POPIA data-protection law. Messaging stays in-app, and we never share your phone number or address with a nanny you haven't booked.

What areas do you cover?

We're active in 12 South African cities and expanding. Sign up to see the nannies available near you.

Ready to find your nanny?

Create your free account and meet verified nannies in your area today.